FAQs

Who is Healing Ink?

We’re a beauty + wellness brand rooted in self-care. From easy-to-apply lash clusters to mindful tools like our anxiety journal, everything is made to help you glow and feel good—inside and out.

Are the lash clusters reusable?

No babe, our clusters are designed for single use. For the best (and cleanest) results, we recommend a fresh set each time. Don’t worry though they last anywhere from 5-7 days straight per wear!

Are the lashes easy to apply?

Yes! They’re beginner-friendly with a seamless, natural look. Each kit includes simple steps—no salon, no stress.

What makes your anxiety journal different?

It’s more than a journal—it’s your daily reset. With guided prompts, affirmations, and space to reflect, it’s designed to support your mood and mindset one page at a time.

Do you offer international shipping?

Yes, we ship worldwide—including Canada, the US, UK, Australia, and more. Rates + delivery times are shown at checkout.

Can I return or exchange my order?

All sales are final for hygiene reasons, but if there’s an issue, we’ll make it right. Reach out within 7 days for store credit if eligible.

How do I track my order?

Once your order ships, we’ll send a tracking number straight to your inbox. Didn’t get it? Check spam or email us.

How can I contact you?

Email us at support@healingink.ca or message us through our Contact Page. We reply within 24–48 hours, always.